Reset Retreat Giveaway – Terms and Conditions
1. Introduction
These Terms and Conditions (“T&Cs”) apply to the Reset Retreat Giveaway (the “Contest”), organised by Reset, a brand of Venus Remedies Limited (“Reset”). By participating, you agree to be bound by these T&Cs and confirm that you meet all eligibility requirements. These T&Cs supplement the existing Reset.in Conditions of Use and Privacy Notice. In case of inconsistency, these T&Cs prevail for the Contest only.
2. Eligibility
To enter, you must satisfy all of the following:
Be an individual legal resident of India aged 18 years or older.
Set India as your current country in your Reset account.
Maintain a billing address within the territory of India.
Access the Contest via www.reset.in (no offline entries).
Provide valid government-issued identification (PAN, driving licence, voter ID or Indian passport) when requested.
Employees of Venus Remedies Limited, their immediate family members (spouses, parents, grandparents, siblings, children and grandchildren), and Reset’s affiliates, advisors and advertising/contest agencies are not eligible.
3. Contest Period
Start: 10 August 2025 at 4:00:00 p.m. Indian Standard Time (IST).
End: 9 October 2025 at 11:59:59 p.m. IST (a total of 60 days).
The Contest may conclude earlier if the single Golden Ticket and all 25 Silver Tickets are found and claimed.
4. How to Enter
Purchase Requirement: During the Contest Period, buy a bottle of Reset Stretch Easy Yoga Oil from www.reset.in. Each eligible order constitutes one Contest entry. There are no additional fees to enter.
Ticket Mechanics: Some bottles of Stretch Easy Yoga Oil will include either a Silver Ticket (chance to win a Reset goodie) or, in rare cases, a Golden Ticket (for the grand retreat prize). Tickets are physical vouchers inside the product packaging.
Multiple Tickets: A single person may win and claim more than one ticket (for example, a customer ordering multiple bottles during the Contest Period may receive more than one ticket), subject to the limit of available prizes.
Incomplete or invalid entries (for example, orders that are cancelled or returned) will not qualify.
5. Prizes
Golden Ticket (1 winner): The recipient of the Golden Ticket wins an all-expenses-paid two-night yoga retreat for two adults (the winner and one guest). The retreat includes:
Accommodation in a Hill Side Villa at Dharana at Shillim in the Sahyadri mountains.
One 45‑minute treatment per person, per day.
Meals and selected wellness-focused activities.
Total value of the Golden Ticket package is up to ₹ 2 ,00 ,000 (two lakh rupees). The actual value may vary and is non‑exchangeable.
Silver Tickets (25 winners): Each Silver Ticket holder receives one Reset surprise goodie (such as a yoga mat, T‑shirt, tote bag or sipper). The specific goodie will be at Reset’s discretion, and colours/variants may vary.
No cash alternatives: Prizes cannot be exchanged for cash or any other alternatives. However, Reset reserves the right to substitute a similar prize of equal or greater value if circumstances beyond its control arise.
Transferability: Prizes are non‑transferable. Only the named winner may claim and use the prize.
6. Winner Selection and Notification
Ticket holders must contact Reset within 7 days of finding their ticket to claim the prize, following instructions printed on the ticket.
Winners must present valid identification and may be required to provide purchase details and proof of order.
Reset will contact winners via the phone number or email associated with their Reset account. If Reset cannot contact a winner after reasonable attempts, or if the winner does not claim the prize within the specified time, the prize will be forfeited and Reset may select an alternate recipient.
Reset will dispatch or arrange the prizes within a reasonable period after winner confirmation.
7. Cancellation and Returns
Orders may be cancelled only before shipment. To request cancellation, email [email protected]; refunds will be processed within 7 business days. Once an order has shipped, it cannot be cancelled.
Reset sells only authentic products and does not accept returns of opened or used items. If your product has a manufacturing defect, email [email protected] within 48 hours of receiving the order, with photos and an unboxing video, to request a replacement. Replacements are granted only for genuine quality issues or shipping damage.
8. Odds of Winning
Golden Ticket: There is one Golden Ticket. The odds of receiving it depend on the total number of eligible Stretch Easy Yoga Oil bottles sold during the Contest Period, up to a maximum of 60 days. If unclaimed by 18 October 2025.
Silver Ticket: There are 25 Silver Tickets. As with the Golden Ticket, chances depend on the number of eligible entries and the random placement of tickets in product packaging.
Receipt of any ticket is purely by chance.
9. Additional Terms
Reset may amend, suspend or cancel the Contest or these T&Cs at any time if circumstances beyond its control arise (for example, natural disasters, war, acts of God, technical failures or fraud) without liability to entrants.
Reset is not responsible for lost, damaged, late, misdirected or incomplete entries, or for technical or human errors that may occur in the administration of the Contest.
Any participant engaging in tampering, fraudulent activity or behaviour deemed unsportsmanlike may be disqualified at Reset’s sole discretion.
You consent to Reset’s use of your name, likeness and any submitted content for promotional purposes in connection with this Contest without further compensation.
10. Privacy
Personal information collected in connection with the Contest will be used as described in these T&Cs and Reset’s Privacy Notice. By participating, you agree to such use.
11. Governing Law and Jurisdiction
These T&Cs are governed by Indian law. Any disputes arising in connection with the Contest shall be subject to the exclusive jurisdiction of the courts of New Delhi.
12. Contact
For questions regarding the Contest or your order, please contact [email protected].